NY Attorney General James secures refunds and policy changes from Queens gym that misled customers

Published Date: Aug 4, 2025

New York Attorney General Letitia James secured refunds and new policy changes at Aneva Gym in Long Island City after suing the gym for failing to comply with New York laws meant to protect health club members. In June 2025, Attorney General James sued Aneva Gym for violating the law by failing to provide customers with written membership contracts and imposing illegal cancellation policies that prevented customers from easily cancelling their memberships. As a result of the Office of the Attorney General’s (OAG) lawsuit, Aneva Gym will change its cancellation policies to comply with the law, provide restitution for customers who were unable to easily cancel their memberships, and pay a $5,000 penalty.

“Aneva Gym misled its customers, causing many to keep paying for gym memberships that they should have been able to easily cancel. Clear contracts and simple cancellation processes protect consumers. I will continue to enforce our laws to make sure businesses do not take advantage of New Yorkers.” – AG James

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