AG ​Tong and Consumer Counsel Coleman announced the filing of a comprehensive settlement that secures major consumer protections as Charter Communications seeks to move forward with acquiring Cox Communications and its Connecticut operations. The agreement, now before the Public Utilities Regulatory Authority (PURA) for approval, delivers more transparent pricing, stronger service reliability and outage reporting, resolves key customer protection issues, and provides for a $3 million investment in digital access and literacy in Charter’s expanded service territory, with a focus on distressed municipalities.

“This would be a significant merger of two major cable service providers, leaving parts of Connecticut with only a single choice of companies for cable TV and broadband internet. This proposed settlement requires a series of commitments regarding services, costs and local preserve to ensure that Connecticut consumers and communities remain a priority,” – AG Tong