AG Tong advised consumers that updates to Connecticut’s automatic renewal law took effect July 1, giving Connecticut consumers important new rights for automatically renewing subscriptions or memberships. These amendments to Connecticut’s existing “click to cancel” statute require covered businesses to provide annual renewal reminders, expand consumers’ cancelation options, and promptly honor cancelation requests.

“Businesses don’t get to profit by trapping consumers in subscriptions they no longer want. Connecticut is putting consumers back in control with strong new ‘click to cancel’ rights. Businesses that fail to comply may be engaging in unfair trade practices, and we will not hesitate to enforce the law.” -AG Tong