Attorney General Brian L. Schwalb today announced that car sharing company Getaround, Inc., will pay $75,000, including refunds to more than 50 DC customers who were misled about car insurance coverage and charged large and unexpected damage fees, as part of a settlement with the Office of the Attorney General (OAG). Getaround no longer operates in North America, but in addition to the $75,000 payment, the settlement also requires the company to reform its business practices and provide advance notice to OAG should it ever begin operating in DC again. The settlement resolves an OAG investigation that uncovered evidence that Getaround misled consumers and violated DC consumer protection law and the terms of a 2021 settlement agreement with OAG.
“This settlement puts money back into the pockets of DC residents who were misled by Getaround and charged large damage fees after being led to believe that they were covered by insurance,” said Attorney General Schwalb. “My office will always  protect DC consumers from companies that seek to profit through deception, ensuring that all lawful businesses can compete in the District on a level playing field.”