Bonaventure Senior Living has agreed to pay $7 million to improve its services and a $250 credit to each of about 800 Washington residents, following a consumer protection investigation into complaints of inadequate care at 10 senior living facilities in the state. Bonaventure is an Oregon-based company that operates 15 long-term care facilities in Washington, including the 10 communities that are part of this settlement. The facilities in question are located in Arlington, Bellingham, Bothell, East Wenatchee, Lacey, Puyallup, Richland, Tri-Cities, and Vancouver.
“Families entrusted their loved ones to these facilities and expected safe, clean, and conscientious care. Sadly, for many of them, that’s not what they got,” Washington Attorney General Nick Brown said. “Enforcing our consumer protection laws to protect vulnerable people from inadequate care is a priority for me and our entire office.”