AG Nessel urging impacted residents to use her Department’s Power Outage Credit Feedback & Inquiry Form. The form allows customers to report extended power outages or to inquire about overdue outage credits. It is available for both residential and business customers.

“It is incredibly frustrating for the hundreds of thousands of Michiganders who have dealt with these power outages, including the tens of thousands still sitting in the dark, throwing out spoiled food, and wondering if they can even trust the estimated restoration times. My office is here to ensure utility companies are held accountable and that ratepayers receive the credits they are legally owed. I encourage anyone impacted by an extended outage to fill out our feedback form. Your experiences help us track these trends and fight for you.” -AG Nessel