AG James secured refunds for consumers and $23,500 in penalties from Frank W. Cawood & Associates, Inc. (FC&A), a Georgia-based company that publishes and sells self-help books geared toward seniors, for misleading consumers with a “free no-risk preview” program for their books. An investigation by the Office of the Attorney General (OAG) found that FC&A deceived New York seniors and their caregivers by billing them for books that they believed they were receiving for free.

“FC&A tricked vulnerable seniors and their caregivers into paying for products they neither ordered nor wanted. These deceptive business practices are illegal, and we are ensuring those who were wronged get their money back.” – AG James