AG James announced that her office has secured over $6.9 million in refunds and $7 million in canceled debt from CityMD, a popular urgent care provider with over 140 locations in New York, for patients who were wrongfully billed for COVID-19 testing at the height of the pandemic. An Office of the Attorney General (OAG) investigation revealed that CityMD improperly billed its patients for COVID-19 tests, in some cases issuing bills up to two years after services were provided and even threatening to escalate overdue bills to debt collection. CityMD issued these bills despite knowledge of state and federal laws that protected patients from being billed for COVID-19 testing during the pandemic. As a result of OAG’s enforcement, CityMD has canceled more than $7 million in outstanding COVID-19 testing bills for over 87,000 patients and refunded nearly $7 million to over 215,000 patients who already paid.

“New Yorkers should never have to worry about unexpected medical bills, especially during a public health crisis. CityMD’s actions added unnecessary stress and financial burdens to patients seeking essential COVID-19 testing at the height of the pandemic. I am proud to have secured millions of dollars in refunds for impacted individuals and I encourage anyone who believes they’ve been a victim of fraudulent medical billing practices to file a complaint with my office.”- AG James