AG James secures over $2.5 million from New York City bus tour companies for colluding to limit competition

Published Date: Apr 16, 2025

AG James secured over $2.5 million from one of the largest operators of hop-on/hop-off bus tours in New York City, Big Bus Tours Limited (Big Bus), and its former top competitor, Twin America, LLC (Twin America), for using illegal agreements to limit competition and service. An investigation found that Big Bus and Twin America entered into a series of unlawful agreements benefiting both companies in which Twin America agreed to stop operating its own buses in exchange for some of the highest commissions paid for reselling tickets for Big Bus tours.

“Healthy competition among bus tour companies helps ensure that the millions of people who visit New York City every year get a high-quality experience. Twin America and Big Bus colluded behind the scenes to stop competing and split the commissions from ticket sales, cutting services for customers looking for bus tours. Today we are holding them accountable and ending their illegal agreements.”- AG James 

Action Details

AG Party

All States