AG James Secures $375,000 from 1-800-Flowers for Deceiving Consumers About Automatic Subscription Renewals

Published Date: Jul 22, 2026

New York Attorney General Letitia James today secured $375,000 from 1-800-Flowers.com, Inc. (1-800-Flowers) for misleading consumers and enrolling customers in automatically-renewing paid subscriptions.  Under the settlement with OAG, 1-800-Flowers must pay $375,000 in penalties, change its subscription practices, and offer restitution to subscribers.

“Companies that trick consumers into signing up for recurring subscriptions are breaking the law and costing New Yorkers their hard-earned money. 1-800-Flowers buried their terms in fine print and failed to warn consumers they were signing up for automatically renewing subscriptions. My office is putting a stop to these deceptive practices and ensuring New Yorkers get their money back.” – AG James

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