​AG James today announced a landmark settlement with NewYork-Presbyterian Hospital (NYP) following a years-long investigation into the hospital system’s treatment of patients experiencing mental health emergencies. As a result of the investigation, NYP must implement extensive reforms to better serve emergency department patients experiencing mental health and substance use challenges and improve its screening, stabilization, and documentation procedures.

“Mental health care is necessary medical care, and hospitals have a legal and moral obligation to treat these crises with urgency and compassion. These sweeping reforms will protect patients, strengthen oversight, and help ensure that no one is left without care in their most vulnerable moments.” – AG James