AG James and the Federal Trade Commission (FTC) secured $2.95 million from Angi Services, the operator of the online platform Handy Technologies that allows users to hire workers for household services, for misleading workers about the hourly rates they would be paid. An investigation by the Office of the Attorney General (OAG) and FTC found that Handy ran tens of thousands of ads across New York, including in New York City, the Hudson Valley, and Western and Central New York, that inflated the wages workers would earn on the app. In some cases, Handy paid workers nearly 50 percent less than the advertised hourly rate for a certain service. Handy’s ads also misleadingly stated that workers would be paid daily, while in reality workers were typically paid nearly a week after completing a job unless they paid a fee. Today’s consent order requires Handy to pay $2.95 million to thousands of workers and ensure that its advertisements are accurate, and that fines and fees are properly disclosed.

“New York workers deserve to be paid what they are promised, when they are promised. Apps like Handy’s offer New Yorkers’ flexible job opportunities, but they cannot be allowed to lure workers with lies and false promises. Together with our partners at the FTC, we are holding Handy accountable and requiring the company to pay $2.95 million back to thousands of workers who were misled. My office will never hesitate to take action against companies that cheat hardworking New Yorkers.” – AG James

https://ag.ny.gov/press-release/2025/attorney-general-james-and-ftc-secure-295-million-angi-services-misleading