AG Campbell announced new consumer protection regulations for Assisted Living Residences to protect residents from unfair and deceptive acts and practices, including misrepresentation of available services, improper fees, and unlawful evictions. The regulations are the first of their kind under the state’s consumer protection law. They were developed by the Attorney General’s Office and are informed by community concerns, including those voiced by community partners, elder law attorneys, and members of AG Campbell’s Elder Justice Council.     

“I am proud to announce the AGO’s first-ever regulations for assisted living residences, which will strengthen accountability and protect older adults from unfair and deceptive practices under the state’s consumer protection law. Older adults built the communities we live in today and deserve to live with respect, dignity, and real protections. I am grateful to everyone who offered feedback on these regulations and collaborated with my office throughout this process.” -AG Campbell