AG Bonta announced a $4.6 million settlement with Select Portfolio Servicing, a large sub-prime mortgage servicer operating in California, resolving allegations that the company violated state and federal mortgage servicing and debt collection laws during the COVID-19 pandemic. Today’s settlement includes enforcement of California’s Homeowner Bill of Rights, a set of laws that provide protections to homeowners who are facing foreclosure. Under the settlement, subject to court approval, SPS must pay $1.6 million in civil penalties and $3 million in consumer relief, and must implement changes to ensure, among other things, that homeowners receive adequate support and accurate information when seeking loan modifications and other foreclosure-prevention alternatives.

“My office’s settlement with Select Portfolio Servicing resolves our investigation into the company, which found that the mortgage servicer violated these laws amid the COVID-19 pandemic, resulting in struggling homeowners not having clarity or accurate information at a time of chaos and financial uncertainty. As part of the settlement, we are proud to secure $3 million that goes right back into the pockets of thousands of impacted homeowners.” – AG Bonta