Confluence Health has refunded more than $1.8 million to patients following an investigation by the Attorney General’s Office. The investigation found that Confluence repeatedly failed to refund patients who paid for hospital care but were eligible for charity care. Today, the AG’s office filed an agreement with Confluence that ends the investigation and ensures the hospital system will follow the law going forward.

“Our charity care laws protect Washingtonians who would otherwise face crippling medical debt or have to choose between financial security and their health. Thanks to the work of our staff and Confluence’s willingness to cooperate we were able to get thousands of people the refunds they deserve without resorting to litigation.” – AG Brown