New York Attorney General Letitia James secured $250,000 from MoneyGram International, Inc., and MoneyGram Payment Systems, Inc., (MoneyGram) for failing to follow consumer protection laws and jeopardizing their customers’ money transfers. MoneyGram is an international money transfer provider that serves hundreds of thousands of customers in the United States every year. In April 2022, Attorney General James and the Consumer Financial Protection Bureau (CFPB) sued MoneyGram for failing to either transfer funds on time or provide timely refunds, and for ignoring its legal requirements to swiftly and accurately investigate errors. After CFPB chose to end its participation in the lawsuit, Attorney General James secured a settlement with MoneyGram requiring it to pay a $250,000 penalty and follow all relevant consumer protection laws. “New Yorkers who want to send funds to their loved ones abroad should be able to trust that the companies handling their hard-earned money are operating honestly. MoneyGram failed to follow the law for years, sometimes leaving its customers in the dark about where their money went. My office stopped MoneyGram’s illegal behavior and will continue to protect those who rely on MoneyGram to support their families.” – AG James