AG Mayes announced a lawsuit against CBR Systems, Inc. (“CBR”), alleging the company engaged in deceptive and unfair practices that preyed on families at one of the most vulnerable moments of their lives—the birth of a child. According to the complaint, CBR misrepresented the way it handled and stored cord blood and tissue, assuring parents that their baby’s cord blood and tissue would remain viable for potential medical use while engaging in practices that put the integrity of those samples at risk. The lawsuit alleges that CBR misled consumers by claiming it provided safe and secure transportation for cord blood samples to its Tucson facility. In reality, the complaint states, samples were shipped without strict temperature controls or monitoring, leaving no way for consumers to determine if they were compromised during transit—potentially rendering them unusable.

“Families put their trust in CBR at a deeply personal and emotional moment—the birth of a child—believing they were making a responsible, potentially life-saving investment in their baby’s future. Instead, our complaint alleges that CBR deceived parents about the potential uses and viability of their child’s cord blood and tissue while quietly paying kickbacks to doctors who recommended its services. This is consumer fraud at its worst.” – AG Mayes