AG Clark announced the top 10 consumer complaints received by her office’s Consumer Assistance Program (CAP) in 2024 in recognition of National Consumer Protection Week. In keeping with past years, the top complaints involved vehicles, home improvement matters, and retail, which collectively represent 48 percent of all complaints filed in 2024. Attorney General Clark also today released CAP’s 2024 Annual Report in which the program details its record-high recoveries and savings for Vermont consumers, totaling more than $2 million. 

“Vermonters should know that they have rights as consumers, and the Consumer Assistance Program is free and here to help navigate consumer problems that arise. Every day, the Consumer Assistance Program helps consumers and businesses resolve disputes, and last year returned $2 million in savings to Vermonters. Thank you for being our eyes and ears in reporting consumer problems to my office!” – AG Clark