AG Brown filed suit against Renton Collections, Inc., for failing to disclose to consumers that they are legally entitled to information about their medical debt. Their illegal debt collection practices netted more than $35 million from consumers while the agency made more than $7 million in commissions. The lawsuit alleges that the agency’s actions violate the Collection Agency Act as well as the state Consumer Protection Act.

“Medical debt often stems from life’s unexpected events and can spiral households into bankruptcy. Our laws require collection agencies to respect people’s dignity by providing information about what they’re being asked to pay – but Renton Collections ignored this.” – AG Brown