Arizona Attorney General Kris Mayes demanded urgent remedial steps from the Social Security Administration in response to a service crisis affecting seniors, individuals with disabilities, and low-income residents across Arizona. The letter outlined specific failures, including: denial of in-person help at field offices for individuals facing urgent benefit issues; disruption of phone and online services, preventing people from updating banking information or appealing terminations; and service delays resulting from drastic workforce cuts and the elimination of civil rights and customer service offices. “The Social Security Administration is failing the very people it was created to serve. From lost payments to seven-hour hold times to field offices turning away walk-ins, the stories we’ve heard from Arizonans are heartbreaking — and completely unacceptable. The Trump administration has an obligation to deliver these benefits promptly, and right now it is not meeting those obligations.” – AG Mayes