AG Mayes Announces Settlements with Greystar Over Hidden Rental Charges and Junk Fees

Published Date: May 13, 2026

AG Mayes announced three settlements with Greystar, the nation’s largest multi-family rental property manager, and two apartment complexes owned or operated by Greystar. The Greystar general settlement officially adopts the injunctive relief negotiated in connection with The FTC and Colorado v. Greystar Real Estate Partners, LLC, et al. In that settlement, Greystar agreed to pay $23 million to the Federal Trade Commission, with an anticipated $1,500,000 in restitution going to Arizona consumers. The settlement also requires the company to clearly and conspicuously display total monthly leasing prices and mandatory fees. The other settlements resolve Greystar’s liability for junk fees charged at The Julia and Avana Gilbert apartment complexes in violation of the Arizona Consumer Fraud Act and include a combined payment of $100,000 for consumer restitution.

"Greystar misled consumers by advertising deceptively low rental prices that omitted a host of mandatory fees, which sometimes amounted to hundreds of extra dollars each month. At a time when Arizonans are struggling to find affordable housing, my office is committed to making sure consumers aren’t duped into leases that are substantially more expensive than what they bargained for." – AG Mayes

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