AG James reminds airline travelers of their rights after federal administration rolls back consumer protection rules
Published Date: Dec 24, 2025
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AG James today issued a consumer alert urging New Yorkers planning to fly during the holiday season to know their rights when faced with cancellations, severe delays, or other issues with airlines. Attorney General James urges all New Yorkers to file complaints online to potentially receive compensation if their travel plans are disrupted.
“As New Yorkers head to the airport for the busiest travel days of the year, my office is going the extra mile to make sure they are treated fairly. I urge all New York travelers to know their rights and file complaints with my office if they experience significant delays, flight cancellations, or are denied boarding after purchasing a ticket.” – AG James